obviously someone other than her replied. right?
yup
Response (Marie Sumner) 05/04/2011 10:16 AM
Hello sawlw,
Since your card is so recently acquired and you requested the better offer for points I have issued the additional 50,000 bonus points to your account for you today.
It was my pleasure to be able to assist you in this matter. I hope you have a great day and that you enjoy using your new Platinum Card account with us.
Sincerely, Marie Sumner Email Servicing Team American Express Interactive Services
Customer (xxxxxxxx@gmail.com) 05/03/2011 02:18 PM
Hi, I applied for the Amex Platinum charge card recently with a 50K MR points signup bonus after spending $1000, which I met, and the points posted. But I'm a little disappointed because I now see there's an offer for 100K MR points (offer 3882). I feel like I missed out by applying early to the card... I wanted to know if there is a way that I can receive these additional 50K MR points as I consider myself a dedicated member of Amex for a few years already with a perfect history
I am writing about this now because a similar story just happened to me with chase.I applied for a credit card with a 25,000 point bonus while at the same time they were running a similar offer with a 50,000 point bonus.It took only one phone call and I verified that I was eligible for the better bonus and a few weeks later the additional points posted.
I was hoping that I can get similar consideration from American Express and have the additional points credited to my account.Thank you very much for taking the time to read this message