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Chase Recon #1: 1-888-270-2127 or 1-888-245-0625 (no longer in service) 1-800-527-7419[Mon-Fri 7:00AM-10:00PM Sat 8:00AM-5:00PM Sun 9:00AM-5:00PM ET]
Chase Recon #2: 1-888-609-7805 [Mon-Fri 8:00AM-5:00 PM ET]
Chase Business Recon #: 1-800-453-9719 [Mon-Fri 8:00AM-5:00PM ET]

Chase Fraud # 1: 1-877-470-9042  [Mon-Fri 8:00AM-8:00PM ET]
Chase Fraud # 2: 1-800-278-8830
(If you have a fraud alert on your account, recon will instantly transfer you here for verification, so you might as well call directly)

To fax in verification documents:
#1: 888-643-9624
#2: 888-643-9628
#3: 201-328-3289 (according to a rep from this dept, it's quicker than the other listed numbers)

Chase CS #: 1-800-432-3117

To know whether your application is pending or declined:
Call CS 1-888-338-2586 or 1-800-432-3117 and press # or 1. (If it's asking for your full 16 digits account number, it's 1. If it's asking for only your last 4 digits, it's #)
Press 3, then 1, then key in your SSN.
If you hear:
This application is being reviewed. You will be notified in writing of our decision, in approximately 2 weeks
It's pending.
If you hear:
This application is being reviewed. You will be notified in writing, within 7 to 10 business days, of our decision
It's been declined.

Business cards application status: call 800-453-9719.

7-10 day message on the business application line does not mean a denial.

No matter what the status of your app is or what the page said after you hit submit or what Chase emailed you, etc... CALL TODAY! Any "pending" issues can either be addressed once you get your letter in the mail in 2 weeks, or you can JUST CALL TODAY!
And if at first you don't succeed HUCA, HUCA, HUCA etc. If they tell you there's a max of 2 cards per 30 days, HUCA!
PS: If the reason you were declined on a 5/24 card is 5/24, and you are indeed 5/24, YOU WILL NOT GET APPROVED.



Author Topic: Chase Reconsideration  (Read 2471015 times)

Offline Yitzshpitz

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Re: Chase Reconsideration
« Reply #9260 on: December 31, 2015, 10:16:24 AM »
So im getting turned down for having received the bonus in the last 12 months and they are refusing recon...
Anybody get around this recently?

I had the same issue. Have not gotten chase to even reconsider through both calling several times and SM. I didn't even know they were strict about that policy. Tough times for chase cards.

Offline hide4

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Re: Chase Reconsideration
« Reply #9261 on: January 04, 2016, 02:38:30 PM »
My app is pending should I still cal the recon number or should I just wait?

Offline mosh.now

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Re: Chase Reconsideration
« Reply #9262 on: January 04, 2016, 03:20:07 PM »
I originally applied in November, declined, 1st reconsideration letter was also in November, 2nd reconsideration letter is dated December 29th. Can I still attempt a 3rd reconsideration? do the 30 days renew after the most recent letter?

Offline Zalc

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Re: Chase Reconsideration
« Reply #9263 on: January 04, 2016, 07:58:12 PM »
Does chase use only the CR info in making 5/24 decisions for the CSP?

If I applied and got approved for my 5th card, but it hasn't shown yet on my CR, do I have hope?

Also, 2 of the 5 account were since closed, does that help?

Do they count business cards as well?

Sorry for the long list. I'd appreciate any answers!

Offline mochjas

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Re: Chase Reconsideration
« Reply #9264 on: January 04, 2016, 08:06:24 PM »
Does chase use only the CR info in making 5/24 decisions for the CSP?

If I applied and got approved for my 5th card, but it hasn't shown yet on my CR, do I have hope?

Also, 2 of the 5 account were since closed, does that help?

Do they count business cards as well?

Sorry for the long list. I'd appreciate any answers!
if it's not on the report they can't see it unless it's a chase card. Business they can see all except Amex

Offline Zalc

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Re: Chase Reconsideration
« Reply #9265 on: January 04, 2016, 08:34:16 PM »
if it's not on the report they can't see it unless it's a chase card. Business they can see all except Amex
The 5th one is chase...
Do closed account count?

Offline yochiek93

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Re: Chase Reconsideration
« Reply #9266 on: January 04, 2016, 08:45:35 PM »
The 5th one is chase...
Do closed account count?
Yes

Offline Zalc

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Re: Chase Reconsideration
« Reply #9267 on: January 04, 2016, 09:15:22 PM »

Offline Tom Brady

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Re: Chase Reconsideration
« Reply #9268 on: January 04, 2016, 10:19:07 PM »
Business they can see all except Amex
Really? I was under the impression that business cards from Citi, Bofa, and Barclays etc., didn't show on your credit report either.

Offline mochjas

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Re: Chase Reconsideration
« Reply #9269 on: January 04, 2016, 11:21:49 PM »
Really? I was under the impression that business cards from Citi, Bofa, and Barclays etc., didn't show on your credit report either.
you probably know better than me. I was under the impression only chase and amex dont report but i can be wrong

Offline Venilla

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Re: Chase Reconsideration
« Reply #9270 on: January 05, 2016, 10:43:06 AM »
Uch, I hate this new back office thingy.
I like vanilla but my name is Venilla.

Offline mord1

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Re: Chase Reconsideration
« Reply #9271 on: January 05, 2016, 03:24:25 PM »
If I take a shot a CSP and denied, do I lose anything (assuming same day apps)? Will it hurt my changes of getting approval on non UR earning cards? TIA

Offline unclesam

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Re: Chase Reconsideration
« Reply #9272 on: January 05, 2016, 08:38:09 PM »
If I take a shot a CSP and denied, do I lose anything (assuming same day apps)? Will it hurt my changes of getting approval on non UR earning cards? TIA
No

Offline Venilla

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Re: Chase Reconsideration
« Reply #9273 on: January 06, 2016, 09:40:43 AM »
Uch, I hate this new back office thingy.
Has anyone gotten them to approve a card after them saying its pending review by the back office?

I'm usually doing great with recon, 99% success. But on my last few applications they made me wait 2-3 weeks and they wouldn't budge. "It needs to be reviewed by the back office and there's nothing we can do..." My last applications were approved but only after 2-3 weeks.

Any insights?
I like vanilla but my name is Venilla.

Offline Buruch

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Re: Chase Reconsideration
« Reply #9274 on: January 06, 2016, 01:33:32 PM »
you probably know better than me. I was under the impression only chase and amex dont report but i can be wrong

Dan always seems to say that biz cards never show up, unless there's a negative event to report.

Offline Venilla

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Re: Chase Reconsideration
« Reply #9275 on: January 06, 2016, 06:50:20 PM »
When doing recon through SM, which option do select, account inquiry, product inquiry?
I like vanilla but my name is Venilla.

Offline Tom Brady

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Re: Chase Reconsideration
« Reply #9276 on: January 06, 2016, 07:14:34 PM »
When doing recon through SM, which option do select, account inquiry, product inquiry?
Doesn't matter.

Offline Tom Brady

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Re: Chase Reconsideration
« Reply #9277 on: January 06, 2016, 07:18:17 PM »
Dan always seems to say that biz cards never show up, unless there's a negative event to report.
That's false to say as a general rule, as it depends on the bank. For example Crapital One business cards show on your report.

Offline mawmaw

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Re: Chase Reconsideration
« Reply #9278 on: January 07, 2016, 01:03:51 AM »
why in the world i'm getting a life rep for app status i called twice and i was transferred after i put in my ssn

Offline ariIs

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Re: Chase Reconsideration
« Reply #9279 on: January 07, 2016, 01:21:14 AM »

why in the world i'm getting a life rep for app status i called twice and i was transferred after i put in my ssn

Could be a security flag on your acct?