Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1848011 times)

Offline aryeh1

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Re: Credit Card Retention Bonuses
« Reply #7860 on: February 06, 2024, 06:06:22 PM »
Amex Business Platinum; Refunded Annual fee +  40k points following $30k spend.
I was offered the same without annual fee refund.  Does this make sense?

Offline Travel Lover

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Re: Credit Card Retention Bonuses
« Reply #7861 on: February 06, 2024, 08:22:31 PM »
I was offered the same without annual fee refund.  Does this make sense?

Yes, I was also only refunded after pushing hard.....

Offline Deals dealer

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Re: Credit Card Retention Bonuses
« Reply #7862 on: February 06, 2024, 08:32:26 PM »
Was offered the same for Business Plat 40k MR for 30,000 spend

Offline HoKo

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Re: Credit Card Retention Bonuses
« Reply #7863 on: February 07, 2024, 02:35:10 PM »
AMEX
My annual Fee was posted on Jan 2023.
I asked for retention in April 2023

AF just posted for 2024.
Can I ask for retention now or I need to wait for 12 months after the last retention?

My understanding is that you need to wait 12-13 months.

Offline bmw

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Re: Credit Card Retention Bonuses
« Reply #7864 on: February 09, 2024, 02:17:18 PM »
amex dont wont to give retention bonus on platinum [spent last year 80k in travel] , my only recourse is to close and open new one, giving me 30k for referral, and another $200 airline credit. can i be approved for a new one when exisiting one still open, or first close existing one ?

Offline yelped

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Re: Credit Card Retention Bonuses
« Reply #7865 on: February 10, 2024, 09:05:23 PM »
amex dont wont to give retention bonus on platinum [spent last year 80k in travel] , my only recourse is to close and open new one, giving me 30k for referral, and another $200 airline credit. can i be approved for a new one when exisiting one still open, or first close existing one ?
How long after your last retention offer?

Offline bmw

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Re: Credit Card Retention Bonuses
« Reply #7866 on: February 11, 2024, 10:44:07 AM »
24 months

Offline margol

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Re: Credit Card Retention Bonuses
« Reply #7867 on: February 15, 2024, 10:11:35 PM »
Agent told me tonight (amex plat biz) that retention told him they have no offers now.  Any benefit to HUCA this?  Or pretty much just get my travel and dell credits and call it a day?  Am I going to get the response on all of my cards or is it possible that I get a different answer depending on card?  I can't remember ever getting a ret. bonus on this card before.

Offline baron

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Re: Credit Card Retention Bonuses
« Reply #7868 on: February 16, 2024, 12:11:23 AM »
Agent told me tonight (amex plat biz) that retention told him they have no offers now.  Any benefit to HUCA this?  Or pretty much just get my travel and dell credits and call it a day?  Am I going to get the response on all of my cards or is it possible that I get a different answer depending on card?  I can't remember ever getting a ret. bonus on this card before.
DROPR
Just got this tonight. Despite already having a RB already added (35k MR for 5k spend) but want to close anyway.
Quote
Our business retention wishes to speak with you and they are available Monday to Friday 8 am to 5 pm ET time, can you chat back in this time frame or wish to cancel the card now?

Offline tavster

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Re: Credit Card Retention Bonuses
« Reply #7869 on: February 16, 2024, 08:24:52 AM »
Amex Plat  ::)



Offline yelped

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Re: Credit Card Retention Bonuses
« Reply #7870 on: February 16, 2024, 11:20:41 AM »
Amex Plat  ::)


What a joke.

Hope they are not stopping retention offers, because I will be closing cards if that is the case.

Offline aryeh1

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Re: Credit Card Retention Bonuses
« Reply #7871 on: February 19, 2024, 12:11:22 AM »
Just got this tonight. Despite already having a RB already added (35k MR for 5k spend) but want to close anyway.
How long after last RB added? Usually need to wait a year afaik

Offline baron

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Re: Credit Card Retention Bonuses
« Reply #7872 on: February 19, 2024, 10:35:16 AM »
How long after last RB added? Usually need to wait a year afaik
They can always up their offer if your serious about closing. Didn’t do the spending yet and actually wanted to close…

Offline aryeh1

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Re: Credit Card Retention Bonuses
« Reply #7873 on: February 19, 2024, 10:51:55 AM »
They can always up their offer if your serious about closing. Didn’t do the spending yet and actually wanted to close…
Thought it was system based afaik

Offline sarahb

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Re: Credit Card Retention Bonuses
« Reply #7874 on: February 22, 2024, 01:48:10 PM »
My personal amex plat fee posted 1/24 so I need to decide ASAP if im downgrading or keeping the card. I chatted with them and they said the best retention offer they could give me is 25,000 Membership Rewards® points after you spend $3,000 or more on purchases on your Platinum Card account within 3 months of accepting this offer. Wanted to see if this is a good offer and see others thoughts?

Offline shmooz

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Re: Credit Card Retention Bonuses
« Reply #7875 on: February 22, 2024, 02:36:00 PM »
My personal amex plat fee posted 1/24 so I need to decide ASAP if im downgrading or keeping the card. I chatted with them and they said the best retention offer they could give me is 25,000 Membership Rewards® points after you spend $3,000 or more on purchases on your Platinum Card account within 3 months of accepting this offer. Wanted to see if this is a good offer and see others thoughts?

It is average offer, depends how you value the card.

Offline UKinNYS

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Re: Credit Card Retention Bonuses
« Reply #7876 on: February 28, 2024, 02:54:42 PM »
Amex Plat Biz (over 200k spend) got zilch "sorry no offer at this time."

reports on FT not encouraging..  :( https://www.flyertalk.com/forum/american-express-membership-rewards/2146462-american-express-usa-retention-offers-2024-a.html

My personal amex plat fee posted 1/24 so I need to decide ASAP if im downgrading or keeping the card. I chatted with them and they said the best retention offer they could give me is 25,000 Membership Rewards® points after you spend $3,000 or more on purchases on your Platinum Card account within 3 months of accepting this offer. Wanted to see if this is a good offer and see others thoughts?

Offline sruly

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Re: Credit Card Retention Bonuses
« Reply #7877 on: March 28, 2024, 06:25:39 AM »
Any data points on the Venture X?

Offline yelped

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Re: Credit Card Retention Bonuses
« Reply #7878 on: March 28, 2024, 10:46:22 AM »
Amex Plat Biz (over 200k spend) got zilch "sorry no offer at this time."

reports on FT not encouraging..  :( https://www.flyertalk.com/forum/american-express-membership-rewards/2146462-american-express-usa-retention-offers-2024-a.html
Try again in a few days. Got the same, then got a 40k after 30k spend (not the greatest, but not bad).

Offline yelped

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Re: Credit Card Retention Bonuses
« Reply #7879 on: April 11, 2024, 08:41:06 PM »
Try again in a few days. Got the same, then got a 40k after 30k spend (not the greatest, but not bad).
These things come in cycles. I always miss the high offers. :(

https://www.doctorofcredit.com/american-express-offering-generous-retention-bonuses-on-business-platinum-150k-points/
Obviously, YMMV.