Marriott Hotels

[Hjay]

Anybody have experience piecing together diff reservations? I have one res for 3 nights another for the next night & I'd like to book the next one for a fifth night free. Just spent a while on the phone & they said it can't be done since they don't have the availability to book all 5 nights as one res now. Should I HUCA or I'm wasting my time?

BUMP & would I have an easier time calling the hotel or Marriott Rewards?

If I show up to a 5 day res a day late do I lose the whole res like a rt flight or it's not a prob?

[Mo85]

I have a 7 night, night and flight redemption for a category 1-5. I have enough spg points to upgrade to category 7. I want to use it on a resort that is family friendly, preferably on the Eastern half of North America. Any way to be able to redeem this for a suite, as I'd be traveling with 3 small kids.

[rs242]

How is Marriott with upgrading gold members?

[jomaster28]

I used one of my Marriott free nights in a 1-5 hotel last week. i checked out and didn't get a bill. now i am seeing online they charged my CC. when i called the hotel they told me the charge was for tax and other fees. has anyone had this experience before?

[Mushkie10]

My seven night certificate expired Feb 28th , anything I can do?

[e-Lawyer]

Is it better to book the Renaissance Hotel in Tel aviv for 35k points per night or $225? Trying to figure out the value of Marriott points. Thanks

Is the Renaissance Tel Aviv kosher? Breakfast included for award stays?

[sky121]

Is the Renaissance Tel Aviv kosher? Breakfast included for award stays?

Kosher.
(I believe it's Rabbanut if you were wondering.)

[e-Lawyer]

Kosher.
(I believe it's Rabbanut if you were wondering.)

Thank you. Is it included in stay for award?

[stmark]

Is it possible to book a stay at the Marriott's OceanWatch Villas at Grande Dunes on points? what about via a nights + stay package?

TIA

[Geshmak25]

If I reserve 7 nights at a Marriott without having a sufficient point balance could I finalize the reservation using a 7 night cert from the flight + hotel package?

[stooges44]

Do point stays count towards the "nights"?

I stayed on points and my nights count still shows 0

[mochjas]

Do point stays count towards the "nights"?

I stayed on points and my nights count still shows 0

yes they do. PUTPAC they should be able to fix it

[yelped]

yes they do. PUTPAC they should be able to fix it

Thanks. Same issue here.

[DP7]

Anyone else seeing a delay in points posting over the past week or so?

[mochjas]

Do point stays count towards the "nights"?

I stayed on points and my nights count still shows 0

Thanks. Same issue here.

Were these fixed?

[yelped]

Were these fixed?

I didn't get around to contacting them yet.

[stooges44]

Were these fixed?

Nope, I just filed a missing stay request.. but with this weekend coming up I doubt anything will happen

[stooges44]

Were these fixed?

"While researching your request, we found that the charges on this receipt were booked under a rate that is non-qualifying and therefore not eligible for credit"

 

I am now understanding:

This is one of the reason us SPG loyalists are steamed about the merger

[yelped]

"While researching your request, we found that the charges on this receipt were booked under a rate that is non-qualifying and therefore not eligible for credit"

 

I am now understanding:

What does that mean?

[stooges44]

What does that mean?

If only I knew. I replied asking for clarification and I have't heard back


Here's the full letter:

We appreciate the chance to help you with your account. While researching your request, we found that the charges on this receipt were booked under a rate that is non-qualifying and therefore not eligible for credit.

To be eligible for credit, your room must not be a contracted rate or part of a master-bill. Wholesale packages are not eligible for points or Elite Night credit regardless of booking source. Military rates at certain overseas locations are subject to local restrictions and may be ineligible for points or Elite Night credit as well.

This information is visible by clicking on the following link for the Marriott Rewards online terms and conditions.

http://www.marriott.com/rewards/terms/earning.mi

We apologize for any inconvenience and appreciate your understanding. If you have additional questions about this matter, please contact our customer service department at:

http://www.marriott.com/rewards/customer-support.mi

Sincerely,
Pankaj Yadav
Marriott Rewards Guest Services