copy of chat with walmart for 10 gcs
Evelin M.: I kindly inform you that according our records this order wasn't processed due this item had an price error, and in this case, the gift card for $25.00 can't be sent to you. In this case, what I can do for you is try to cancel the order and you will received the email confirmation within 48 hours and the refund will be processed automatically, what I can offer you as a compensation for this is send you $15.00 egift card without charges for you. Please accept our deepest apologies for the inconvenience it may cause you
Mendy: Ok that will be good...when and how will I be getting my $15 egift card?
Evelin M.: In this case Mendy, I appreciate if you can contact us back when you received the email when the order got cancelled, and with the reference number #####-##### please request for the $15.00 egift card and we will send it to you with pleasure.
Mendy: why cant you just send me the gift card now?
Evelin M.: Let me issued this Mendy, I will request for this send it to you, I just kindly inform you that it takes 48 hours to received in your email account, but do not worry, you will receive the email for sure, that is because I provided you the reference number to check the status for this.
Mendy: can you email me a transcript of our conversation?
Evelin M.: Sure Mendy, I will send it to you, when we close the chat.
Please let me know if there is other question I can help you with today?