Poll

Did you catch the 4 mile hong kong deal and book and get ticketed??

YES
81 (28.5%)
NO
35 (12.3%)
CONFIRMED BUT NO TICKET
1 (0.4%)
MISSED THE DEAL
167 (58.8%)

Total Members Voted: 284

Author Topic: PRICING MISTAKE: 4 miles from Hong Kong  (Read 323310 times)

Offline sky121

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Re: Re: PRICING MISTAKE: 4 miles from Hong Kong
« Reply #1340 on: July 20, 2012, 07:24:00 PM »
I filed a complaint with the DOT this morning and no response from them, will i receive that response that e/o else has been receiving?

Probably.
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Offline meshugener

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Re: PRICING MISTAKE: 4 miles from Hong Kong
« Reply #1341 on: July 20, 2012, 07:25:16 PM »
@Tzadik Nistar:
At the time of purchase, United had no reason to think you had a brain-glitch, so why should they honor you?
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Offline jj1000

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Re: PRICING MISTAKE: 4 miles from Hong Kong
« Reply #1342 on: July 20, 2012, 07:34:18 PM »
Is there a way to file a complaint to the DOT even if I didn't buy a ticket?  :P ::) 8)

That's for you meshug.
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Offline elig770

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Re: PRICING MISTAKE: 4 miles from Hong Kong
« Reply #1343 on: July 20, 2012, 07:39:24 PM »
I filed last night as well and didn't receive the email... IDK maybe I should file again :-\

Offline HelpMe

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Re: PRICING MISTAKE: 4 miles from Hong Kong
« Reply #1344 on: July 21, 2012, 09:43:43 AM »
Is there a way to file a complaint to the DOT even if I didn't buy a ticket?  :P ::) 8)

That's for you meshug.
I was wondering if they have to honor my ticket even if I didn’t purchase one.  :)
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Offline Drago

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Re: PRICING MISTAKE: 4 miles from Hong Kong
« Reply #1345 on: July 21, 2012, 02:32:54 PM »
How about if part of the tik was properly priced for the infant, the the adult part wasn't priced correctly. Isn't there a better argument for them to honor it?

Offline skyguy918

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Re: PRICING MISTAKE: 4 miles from Hong Kong
« Reply #1346 on: July 21, 2012, 09:48:11 PM »
Well if the both of you happened to have missed the deal, then you're actually proving his point

And you've apparently missed mine. I did not book a ticket, nor do I have a strong opinion one way or the other as to the fallout. I'm sure there are people who missed the deal and very likely that fact is affecting their opinions. My point is that the people who booked tickets are probably being influenced even more so in the other direction by there stake in the matter.

Offline JEWDA

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Re: PRICING MISTAKE: 4 miles from Hong Kong
« Reply #1347 on: July 21, 2012, 10:27:34 PM »
Sometimes, smart mature people act and write so stupid and ignorant when it comes to their wallet.
Fellows, let's move on.
I bet you are one of those who didnt book ;)
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Online Tzadik Nistar

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Re: PRICING MISTAKE: 4 miles from Hong Kong
« Reply #1348 on: July 21, 2012, 11:58:04 PM »
@Tzadik Nistar:
At the time of purchase, United had no reason to think you had a brain-glitch, so why should they honor you?
at the time i booked the ticket i also booked the 4 mile ticket to hkg so i was a bit meshuga about the deal and i had a brain (eye) glitch.
is ther any way to change it without a fee?

Offline sky121

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Re: Re: PRICING MISTAKE: 4 miles from Hong Kong
« Reply #1349 on: July 22, 2012, 12:05:12 AM »
at the time i booked the ticket i also booked the 4 mile ticket to hkg so i was a bit meshuga about the deal and i had a brain (eye) glitch.
is ther any way to change it without a fee?

You should have called right away and told them it was a mistake. Try now.
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Offline Drago

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Re: PRICING MISTAKE: 4 miles from Hong Kong
« Reply #1350 on: July 22, 2012, 06:53:42 AM »
Slightly OT here, but AMEX has already awarded me the 3x on all the taxes and fees (around 4-5k of fees total). Will they claw them back once UA refunds me (which is somewhat surprising that they haven't refunded me yet).

Offline PlatinumGuy

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Re: PRICING MISTAKE: 4 miles from Hong Kong
« Reply #1351 on: July 22, 2012, 07:39:40 AM »
Nothing unusual.

What doesn't add up is that the DoT took the time to repy, their answer seems to implicate they will not compel UAL to honor these tickets.
״וזה כלל גדול: שישנא אדם כל דבר שקר. וכל מה שיוסיף שנאה לדרכי השקר – יוסיף אהבה לתורה.״ - אורחות צדיקים

Offline Reb Moshe

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Re: PRICING MISTAKE: 4 miles from Hong Kong
« Reply #1352 on: July 22, 2012, 08:29:38 AM »
Nothing unusual.

What doesn't add up is that the DoT took the time to repy, their answer seems to implicate they will not compel UAL to honor these tickets.


i was thinking that United discussed this with the DOT and they reached the conclusion that they dont have to honor it. and they are just forwarding their outcome to us. BUT. now as many people are contacting them, tgey are doing an investigation as to what they told United is accurate.

Offline PlatinumGuy

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Re: PRICING MISTAKE: 4 miles from Hong Kong
« Reply #1353 on: July 22, 2012, 08:31:02 AM »
The more people contact - the more justification to cancel.
״וזה כלל גדול: שישנא אדם כל דבר שקר. וכל מה שיוסיף שנאה לדרכי השקר – יוסיף אהבה לתורה.״ - אורחות צדיקים

Offline AJK

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Re: PRICING MISTAKE: 4 miles from Hong Kong
« Reply #1354 on: July 22, 2012, 11:43:48 AM »
Slightly OT here, but AMEX has already awarded me the 3x on all the taxes and fees (around 4-5k of fees total). Will they claw them back once UA refunds me (which is somewhat surprising that they haven't refunded me yet).

Of course.
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Offline Drago

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Re: PRICING MISTAKE: 4 miles from Hong Kong
« Reply #1355 on: July 22, 2012, 12:04:00 PM »
Of course.
And I can't convince UA to refund me on a diff cc?

Offline PlatinumGuy

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Re: PRICING MISTAKE: 4 miles from Hong Kong
« Reply #1356 on: July 22, 2012, 12:06:15 PM »
And I can't convince UA to refund me on a diff cc?
They can refund it to a united voucher instead, but I can't see it being worth the pain and risk for a thousand or two points
״וזה כלל גדול: שישנא אדם כל דבר שקר. וכל מה שיוסיף שנאה לדרכי השקר – יוסיף אהבה לתורה.״ - אורחות צדיקים

Offline JEWDA

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Re: PRICING MISTAKE: 4 miles from Hong Kong
« Reply #1357 on: July 22, 2012, 12:17:11 PM »
And I can't convince UA to refund me on a diff cc?
They prob refunded you already just it takes time to go through
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Offline Mimi K.

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Re: PRICING MISTAKE: 4 miles from Hong Kong
« Reply #1358 on: July 22, 2012, 02:12:20 PM »
I booked a ticket with united by mistake i booked 8:30 in the evening instead of 8:30 in the morning is there a way united should honer my mistake and let me change without a fee?
They usually would but you have to speak to someone who has the discretion to let it through.
try this link (obviously no guarantees or as they say in Yiddish YMMV!)
http://as00.estara.com/UI/gui.php?donotcache=1201839075925&accountid=20010417&referrer=http%3A%2F%2Fwww.continental.com%2Fweb%2Fen-US%2Fcontent%2FContact%2Ftechnical%2Fdefault.aspx&pagetitle=Continental+Airlines+-+continental.com+Support+Contact+Information&template=1178&log1=www.continental.com%2Fweb%2Fen-US%2Fcontent%2Fcontact%2Ftechnical%2Fdefault.aspx&log2=&log3=&calltype=webvoicepop&guiid=43834a54eac25&timestamp=1201839058
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Offline Mimi K.

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Re: PRICING MISTAKE: 4 miles from Hong Kong
« Reply #1359 on: July 22, 2012, 02:15:37 PM »
They prob refunded you already just it takes time to go through
+1
W/ United it can take as long as a week!  ::)
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