PRICING MISTAKE: 4 miles from Hong Kong

[PlatinumGuy]

+1
W/ United it can take as long as a week! 

Huh? It can take months.

[doodley]

Anyone have any idea how long its gonna take the DOT to finish they're investigation?

[Ergel]

Anyone have any idea how long its gonna take the DOT to finish they're investigation?

3 Weeks, 2 days, 6 hours and 47 minutes

[yehuda S]

Just had my CC credited back for the taxes 

This is so sad. 

[doodley]

3 Weeks, 2 days, 6 hours and 47 minutes

thank you mr ergel for trying to make me feel stupid (in the 9 days...)you are really a nice person. Good for you!!!!!

[duvid crockett]

i was thinking that United discussed this with the DOT and they reached the conclusion that they dont have to honor it. and they are just forwarding their outcome to us. BUT. now as many people are contacting them, tgey are doing an investigation as to what they told United is accurate.

That's a good point ur bringing out buti think that the DOT is just telling us that they're investigating and they're just gonna wait a few days before telling us that they REACHED A CONCLUSION AND UNFORTUNATELY we lost our tickets

[Q274]

thank you mr ergel for trying to make me feel stupid (in the 9 days...)you are really a nice person. Good for you!!!!!

3 Weeks, 2 days, 6 hours and 47 minutes

perhaps he was serious? why you assume he was sarcastic?

[PlatinumGuy]

That's a good point ur bringing out buti think that the DOT is just telling us that they're investigating and they're just gonna wait a few days before telling us that they REACHED A CONCLUSION AND UNFORTUNATELY we lost our tickets

They would have no interest in doing that, + a freedom on information act can reveal that.

[harry]

They would have no interest in doing that, + a freedom on information act can reveal that.

Unless it's mostly redacted (as was in SMR's case)!

[duvid crockett]

They would have no interest in doing that, + a freedom on information act can reveal that.

Oh good. I had given up all hope for my trip and assumed they were just dragging us along. I guess I'll still keep on davening

[Reb Moshe]

That's a good point ur bringing out buti think that the DOT is just telling us that they're investigating and they're just gonna wait a few days before telling us that they REACHED A CONCLUSION AND UNFORTUNATELY we lost our tickets

Thats an interesting thought. I doubt it. The Dot just doesnt want to share good news with us that we will get back our tickets until after tisha ba'av. On july 30th we will all have our tickets reinstated.

And you should takka keep on davening. What nusach do you say for airline price mistakes?

[JEWDA]

Huh? It can take months.

I got credited back taxes from United today.

[harry]

But

I got credited back taxes from United today.

But it has happened that United has shlepped out refunding tickets for up to 6-8 weeks. Although here, they will probably do it instantly to remove themselves from more headache.

[Dan]

"Department of Transportation spokesman Bill Mosley said the department had received 150 complaints from customers who had bought the "error fares" and was still determining whether United had violated the rules. "If we find a carrier violates our rules, we can issue fines and cease-and-desist orders," he said."

[aussiebochur]

"Department of Transportation spokesman Bill Mosley said the department had received 150 complaints from customers who had bought the "error fares" and was still determining whether United had violated the rules. "If we find a carrier violates our rules, we can issue fines and cease-and-desist orders," he said."

And reinstating the tix?

[Dan]

cease-and-desist would mean reinstating tickets.

I'm surprised just 150 people filed complaints. Even if not about the mistake itself, but the way UA handled this by taking 5 days, doing it without apology, without the promised phone call, and without even a small bone of consolation.

[Drago]

"Department of Transportation spokesman Bill Mosley said the department had received 150 complaints from customers who had bought the "error fares" and was still determining whether United had violated the rules. "If we find a carrier violates our rules, we can issue fines and cease-and-desist orders," he said."

There's still a chance...

I replied to my cookie cutter DoT email by telling them that I had paid significant money for the infant fare. Maybe that'll get me somewhere.

[jj1000]

cease-and-desist would mean reinstating tickets.

I'm surprised just 150 people filed complaints. Even if not about the mistake itself, but the way UA handled this by taking 5 days, doing it without apology, without the promised phone call, and without even a small bone of consolation.

If they honor those 150 they will get a thousand more.

[AJK]

Im surprised just 150 people filed complaints. Even if not about the mistake itself, but the way UA handled this by taking 5 days, doing it without apology, without the promised phone call, and without even a small bone of consolation.

It may have been 150 as of when he made that statement. Could be hundreds more filed later...

If they honor those 150 they will get a thousand more.

I'd have to imagine if the DoT finds that UA violated the regulations it will issue a cease and desist to UA for all tickets cancelled, not just the tickets belonging to those who filed complaints.

[springles]

150 seems really low and cant possibly be right (unless it was a statement made early friday morning last week).