Not sure if this is the right thread but I am having issues booking on air france, I get the following auto-cancelation email 5 min after booking:
This is an automatic email. Do not reply
The information you have provided for your booking reference ****** does not allow us to maintain the issue of this booking. The travel documents have been cancelled.
In case any amount has been debited from the credit card, it will be fully reversed.
Air France payment control
I have gotten this email after 1) trying legit award booking from my own account and with my own credit card (fairly new account). 2) Cash ticket from my wife's account (used the same credit card as first booking). 3) Cash ticket from a friend's account (old account, different credit card).
All of them were for the account holder flying on the ticket, the only common thread is my computers IP address. when I call Air France they say I can only book these tickets with an agent at the airport. I have seen online some people claiming it has to do with never flying on AF or crediting any miles to FB, but why would they do that when I buy revenue tickets??
Would love to get some thoughts or anyone's experience on this