Yey!! Just called them up, a week after I met the $1000 spend, requested them to expedite the NOTATED PROMISED 100000 points, at first she tried to get out of it by saying I wasnt targetted, but after convincing her that I was promised by them etc she made them available for me in my account immediately! And said that in future they wont give me anything not targetted to me.
P.S. This was not a supervisor, I started off the phonecall requesting one, but she said she needs to know why so I explained the situation etc and b"h she helped!