The whole entering the pnr to update the cc is a hoax.
Someone got notified that their cc was not working/authorized, so they followed the link that was sent to them and WALLA it ticketed 2 minutes later! But that's because the guys ticket was ready to be ticketed and so he had to do was update the cc.
No one got pushed up front, it was just some stupid n00b that didn't know what he's saying.