« Reply #2279 on: December 24, 2015, 10:28:17 AM »
Nobody said they owe you. Many times when flights are delayed for a few hours people get compensation due to the inconvenience, even though it's not in the airlines control. Mechanical issues are not always in their control either. Stuff break, that's the way it goes.
Wrong.
They have an obligation to ensure their planes are operating in good condition. When they fall short of that obligation, they usually compensate.
They do not have an obligation to ensure a mother changes a smelly baby.
If you don't see the fundamental difference between those two, I'm not sure anything I say will help.
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