Thank you for contacting us about your JetBlue Plus Card.
We understand your concern about Mosaic status. As of January 01, 2023 the spend tracker will no longer be used to track qualifying net purchases. The online spend tracker will only indicate whether cardholder previously achieved Mosaic status.
You can view your Mosaic tracker at jetbluemastercard.com. Just click the Rewards & Benefits dropdown menu along the top of the website homepage, and then select the Previous benefits option. You will only be able to see if you achieved Mosaic status in 2023 or earlier. We apologize for any inconvenience this may cause. However, JetBlue is directly tracking your total spend towards Mosaic status behind the scenes. Later this year, in the spring, JetBlue will launch a website for you to view your Mosaic tracker for the year of 2024. You can view more details about this change by searching “Meet the New TrueBlue” at jetblue.com. We thank you for your understanding and patience during this time.
The program benefits offer additional points, benefits and more. You will qualify for this status by using your JetBlue Plus Card for $50,000.00 or more in net purchases each calendar year. Please keep in mind that returned goods and services, cash advances, convenience checks, transferred balances, credits, fees and interest charges are excluded from net purchases. Purchases made with the additional cards on your account will count towards the primary cardmember’s qualifying spend requirement.
Transaction Date is used to determine if the transaction was made in the calendar year. Once the spend requirement has been met, please allow 4 to 6 weeks to be eligible for the program. Once you qualify, you will remain eligible for the remainder of the current calendar year and the following calendar year. Do not use the Spend Analyzer tool on the website to estimate qualifying Mosaic spend. This tool does not capture the net spend date and will not provide accurate results for Mosaic status.