Author Topic: jetblue  (Read 105713 times)

Offline Dan

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Re: jetblue
« Reply #340 on: September 26, 2023, 04:16:25 PM »
I need to show proof of travel for passport reasons, In Chat JetBlue confirmed you can cancel refundable tickets even same day as flight.
Can somebody confirm this is true?
Sure, refundable tickets are refundable to original form of payment.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline bmw

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Re: jetblue
« Reply #341 on: September 27, 2023, 12:54:41 PM »
i see for jetblue same day flight change newark is inc in nyc airports and also phl / bwi airports which is quite a wide range...

Offline theyankel

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Re: jetblue
« Reply #342 on: September 29, 2023, 01:19:03 PM »
data point
jetblue very strict on the 24 hr cancellation period
booked flight with points. received email conf 15:26 EST
wanted to cancel just a few min past the 24 hrs and would only let me put the money into travel bank
tried calling to no avail
customer service for a while now already worse than spirit. they have CS reps in kenya now. 
i emailed through their contact us page on jetblue.com and got nowhere.

Offline yochai

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Re: jetblue
« Reply #343 on: September 29, 2023, 01:24:54 PM »
data point
jetblue very strict on the 24 hr cancellation period
booked flight with points. received email conf 15:26 EST
wanted to cancel just a few min past the 24 hrs and would only let me put the money into travel bank
tried calling to no avail
customer service for a while now already worse than spirit. they have CS reps in kenya now. 
i emailed through their contact us page on jetblue.com and got nowhere.
Had a similar experience with Chase travel. I realized at 12:02 AM that I forgot to cancel a backup ticket. They called JetBlue for me but they wouldn’t budge. 6 BE tickets to the garbage.

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Re: jetblue
« Reply #344 on: September 29, 2023, 02:38:21 PM »
Had a similar experience with Chase travel. I realized at 12:02 AM that I forgot to cancel a backup ticket. They called JetBlue for me but they wouldn’t budge. 6 BE tickets to the garbage.
Preparing for the Spirit acquisition.

Offline JMHO

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Re: jetblue
« Reply #345 on: September 29, 2023, 04:10:05 PM »
What should be the grace period, 5 minutes? What if it's 10 seconds after that? Ein L'davor Sof...

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Re: jetblue
« Reply #346 on: October 01, 2023, 11:29:10 PM »
Did anyone ever get EMS seats for free if there was no other seats available? Looking at a fight for tomorrow for a family of 6 with small children and only 2 regular seats are available, will they give me EMS seats?

Offline yeshivabucher

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Re: jetblue
« Reply #347 on: October 02, 2023, 07:35:32 AM »
Did anyone ever get EMS seats for free if there was no other seats available? Looking at a fight for tomorrow for a family of 6 with small children and only 2 regular seats are available, will they give me EMS seats?
call and tell them DOT regulations....

Otherwise will not give them automatically needs to be assigned at airport

Offline theyankel

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Re: jetblue
« Reply #348 on: October 03, 2023, 06:05:33 PM »
What should be the grace period, 5 minutes? What if it's 10 seconds after that? Ein L'davor Sof...
valid but not mentioning priceline, my experience with american and united have been very different. they are usually good until the next day midnight
and if one cant access the website, jetblue dosnt even have a separate online help desk so cant even speak to tech support

Offline theyankel

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Re: jetblue
« Reply #349 on: October 03, 2023, 06:09:07 PM »
data point
jetblue very strict on the 24 hr cancellation period
booked flight with points. received email conf 15:26 EST
wanted to cancel just a few min past the 24 hrs and would only let me put the money into travel bank
tried calling to no avail
customer service for a while now already worse than spirit. they have CS reps in kenya now. 
i emailed through their contact us page on jetblue.com and got nowhere.
to give credit when its due, even though way later than it should have been, i emailed the ceo by forwarding my chain, got an auto generated response which was addressed shortly thereafter by a locally based executive and earlier today was told that i would be getting the credit to my cc. i did see the funds pulled from travel bank so i expect the credit to my card upcoming

Offline shlomoandtam

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Re: jetblue
« Reply #350 on: October 10, 2023, 08:00:00 PM »
anyone ever been told that their travel bank is under review ? and therefore cant use it

Offline sruly

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Re: jetblue
« Reply #351 on: October 11, 2023, 03:21:52 PM »
Get excited,

As you know, we're always listening to your feedback and looking for more ways to add value to your TrueBlue experience. After improving Mosaic with new and exciting perks earlier this year, we're adding even more perks for you to enjoy beginning in 2024. The following perks will be arriving in early January, unless otherwise stated.

New Mosaic Perks You Pick™
Get ready for even more perks and even more choice with the addition of two new Mosaic Perks You Pick.
IHG One Rewards Platinum Elite Status
Platinum Elite members can earn points and enjoy perks like room upgrades & more at IHG's 19 brands & 6,000+ destinations.
Gift a 20-Tile Bonus
20-Tile Bonus is becoming two separate perks to give Mosaics more flexibility as they level up. Now, Mosaics will have the opportunity to select a 20-Tile Bonus for themselves at one level of Mosaic and Gift a 20-Tile Bonus at another—instead of having to choose one or the other.
These perks will become available for selection in early January for qualified Mosaics with unselected perks.

New & improved Mosaic Signature Perks
In addition to the Mosaic Signature Perks that Mosaic members already enjoy such as two free checked bags, a dedicated customer support line, Mosaic boarding and more, qualified Mosaics will also get the following in 2024:
New for all Mosaics: Avis Status Match
Skip the counter and enjoy complimentary vehicle upgrades when available. Mosaics can enjoy elite status with Avis. Coming later in 2024.
New for Mosaic 3 & 4: Dedicated Mosaic 3 & 4 Phone Support
Enjoy next-level customer service with a priority phone support desk for Mosaic 3 & 4 members.
Improved for Mosaic 3 & 4: Move to Mint
Starting 1/4/24, Mosaic 3 & 4 members will be able to confirm their Move to Mint immediately after booking. Mosaics can choose which flight(s) they want to move from core to Mint by heading to jetblue.com/manage-trips. Note: the number of certificates required for a given flight will now vary. Learn more here.
New for Mosaic 4: Gift Mosaic
Don’t keep Mosaic exclusive. Gift Mosaic 1 status—and all the Signature Perks that come with it—to the TrueBlue member of your choice.1
Also, a heads-up that the Beer, Wine & Liquor perk is still available for Mosaic members to enjoy on all eligible JetBlue-operated flights but will be limited to a maximum of three drinks per Mosaic (21+) per flight from 1/1/24.

We're excited to introduce these new and improved perks and you can expect them to roll out of the hangar in 2024. Until then, we look forward to welcoming you on board again soon.

Yours TrueBlue-ly,
The TrueBlue Team

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Re: jetblue
« Reply #352 on: October 11, 2023, 03:25:59 PM »
Most significant is that the number of certificates needed for move to Mint is now dynamic.

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Quote from: ExGingi
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Re: jetblue
« Reply #354 on: October 19, 2023, 09:04:17 PM »
If i earned miles with jetblue credit card and they gave me an account number but i never opened a jetblue account how do i make an online acct? ty

Offline theyankel

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Offline theyankel

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Re: jetblue
« Reply #356 on: October 23, 2023, 07:44:05 PM »
If i earned miles with jetblue credit card and they gave me an account number but i never opened a jetblue account how do i make an online acct? ty
this is pretty self explanatory
https://trueblue.jetblue.com/enroll/join-us

you can also google it

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Re: jetblue
« Reply #357 on: November 01, 2023, 01:26:30 PM »

Quote from: ExGingi
Echo chambers are boring and don't contribute much to deeper thinking and understanding!

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Re: jetblue
« Reply #358 on: November 12, 2023, 11:39:20 PM »
If I use JetBlue credit and I have a JetBlue credit card do I still get free checked bag if I use only trueblue credit?

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Re: jetblue
« Reply #359 on: November 13, 2023, 12:51:14 AM »
If I use JetBlue credit and I have a JetBlue credit card do I still get free checked bag if I use only trueblue credit?
Yes
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