Get excited,
As you know, we're always listening to your feedback and looking for more ways to add value to your TrueBlue experience. After improving Mosaic with new and exciting perks earlier this year, we're adding even more perks for you to enjoy beginning in 2024. The following perks will be arriving in early January, unless otherwise stated.
New Mosaic Perks You Pick™
Get ready for even more perks and even more choice with the addition of two new Mosaic Perks You Pick.
IHG One Rewards Platinum Elite Status
Platinum Elite members can earn points and enjoy perks like room upgrades & more at IHG's 19 brands & 6,000+ destinations.
Gift a 20-Tile Bonus
20-Tile Bonus is becoming two separate perks to give Mosaics more flexibility as they level up. Now, Mosaics will have the opportunity to select a 20-Tile Bonus for themselves at one level of Mosaic and Gift a 20-Tile Bonus at another—instead of having to choose one or the other.
These perks will become available for selection in early January for qualified Mosaics with unselected perks.
New & improved Mosaic Signature Perks
In addition to the Mosaic Signature Perks that Mosaic members already enjoy such as two free checked bags, a dedicated customer support line, Mosaic boarding and more, qualified Mosaics will also get the following in 2024:
New for all Mosaics: Avis Status Match
Skip the counter and enjoy complimentary vehicle upgrades when available. Mosaics can enjoy elite status with Avis. Coming later in 2024.
New for Mosaic 3 & 4: Dedicated Mosaic 3 & 4 Phone Support
Enjoy next-level customer service with a priority phone support desk for Mosaic 3 & 4 members.
Improved for Mosaic 3 & 4: Move to Mint
Starting 1/4/24, Mosaic 3 & 4 members will be able to confirm their Move to Mint immediately after booking. Mosaics can choose which flight(s) they want to move from core to Mint by heading to jetblue.com/manage-trips. Note: the number of certificates required for a given flight will now vary. Learn more here.
New for Mosaic 4: Gift Mosaic
Don’t keep Mosaic exclusive. Gift Mosaic 1 status—and all the Signature Perks that come with it—to the TrueBlue member of your choice.1
Also, a heads-up that the Beer, Wine & Liquor perk is still available for Mosaic members to enjoy on all eligible JetBlue-operated flights but will be limited to a maximum of three drinks per Mosaic (21+) per flight from 1/1/24.
We're excited to introduce these new and improved perks and you can expect them to roll out of the hangar in 2024. Until then, we look forward to welcoming you on board again soon.
Yours TrueBlue-ly,
The TrueBlue Team