Neither my wife nor I had any luck with sm to Membership Rewards Program-Points Balance but then sent to Card Maintenance-Activate / Register a Card AND:
Response (M Johnson Singh) 06/21/2011 05:24 PM
Dear ,
I assume you are referring to the bonus ID 5748.
Yes, I am willing to extend this bonus promotion to your account. I have now issued the balance 50,000 bonus points. Now your account shows a total of 152,889 points available and 2,161 points pending.
I hope this is to your satisfaction.
Sincerely, M Johnson Senior Manager, Email Servicing Team American Express Interactive Services