Thought this might be a good place to post this helpful little bit of information:
I needed to cancel my BA award booking, but was unable to do so online. I was prompted to call Executive Club
! As I'm sure many of you know, the wait times can average 45 minutes-1 hour... So, looking for the exec club number online (800-452-1201) I noticed that their operating hours at 07:30 AM - 8:00 PM, EST.
I had to get up earlier than that anyways--so at 07:31 the next day, I called that number and was connected to an agent within 30 seconds--unbelievable! I have yet to try it again, but it is worth a shot if you're up anyways. Anyone had the same experience?