Topic Wiki

I figured that even this thread can have a wiki.
If your computer or phone is giving you issues:

Please read this before posting: 4 Reasons Why IT People Ignore Your Requests for Help
Restart the computer. Hopefully this will take care of any issues
If your problem has not yet been solved, try to Google it. There may be a very simple solution
On a Windows computer, a system restore may do the trick.
(This is a work in progress, please feel free to add whatever you may feel is helpful)


Please post whether or not the problem was fixed

Apple iPhone Master Thread
« Last edited by Thingywingy on May 07, 2019, 08:00:02 PM »

Author Topic: Computer Troubleshooting/Help Master Thread  (Read 767590 times)

Online Moshe Green

  • Dansdeals Platinum Elite
  • ****
  • Join Date: Dec 2021
  • Posts: 398
  • Total likes: 286
  • DansDeals.com Hat Tips 1
  • Gender: Male
    • View Profile
  • Location: Israel
Re: Computer Troubleshooting/Help Master Thread
« Reply #5980 on: August 30, 2022, 04:05:20 AM »
Will that have wider ramifications?
no

Offline moko

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Jul 2011
  • Posts: 3961
  • Total likes: 864
  • DansDeals.com Hat Tips 2
    • View Profile
  • Location: BOS
Re: Computer Troubleshooting/Help Master Thread
« Reply #5981 on: August 30, 2022, 04:16:27 AM »

Offline Yo ssi

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Aug 2019
  • Posts: 5257
  • Total likes: 1862
  • DansDeals.com Hat Tips 53
  • Gender: Male
    • View Profile
Re: Computer Troubleshooting/Help Master Thread
« Reply #5982 on: August 30, 2022, 09:02:41 AM »
did you kick it yet?
If you see a mouse step on it
_    ,
' )  /
 /  / __   _   _   o
(__/_(_)  /_)_/_)_<_
 //
(/

Online ExGingi

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: Nov 2015
  • Posts: 13573
  • Total likes: 5566
  • DansDeals.com Hat Tips 17
    • View Profile
  • Location: 770
  • Programs: בשורת הגאולה. From Exile to Redemption. GIYF. HakhelNation.com אותו היום כוהנים עומדים בגדרים ובפרצות וחצוצרות של זהב בידיהם תוקעים ומריעים ותוקעים, כל כהן שאין בידו חצוצרה אומרים דומה שאין כהן הוא 🎺
Re: Computer Troubleshooting/Help Master Thread
« Reply #5983 on: September 16, 2022, 02:55:09 PM »
I am getting ERR_CONNECTION_RESET whenever I try to access NY State websites. This seems to be true for both Chrome and Edge. My only way to access those websites on my desktop computer currently seems to be using Opera.

I have tried many different suggestions to fix, but to no avail. I suspect it has something to do with me removing Surfshark VPN software (which I previously had, and removed after my subscription expired). I have also tried using other VPN services, and am getting the same issue.

When using a different computer, if using the same Chrome profile, I seem to have the same error, but when using incognito I can access with no issue. I tried going back to my main desktop to see if incognito would solve the problem, but it does not.



Any clues on how to fix?
I've been waiting over 5 years with bated breath for someone to say that!
-- Dan

Offline Yo ssi

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Aug 2019
  • Posts: 5257
  • Total likes: 1862
  • DansDeals.com Hat Tips 53
  • Gender: Male
    • View Profile
Re: Computer Troubleshooting/Help Master Thread
« Reply #5984 on: September 16, 2022, 03:14:20 PM »
I have a similar issue for the website https://thejewishchords.com/ on my phone it doesn't work in chrome.
_    ,
' )  /
 /  / __   _   _   o
(__/_(_)  /_)_/_)_<_
 //
(/

Offline JM

  • Dansdeals Gold Elite
  • ***
  • Join Date: Dec 2020
  • Posts: 142
  • Total likes: 35
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Computer Troubleshooting/Help Master Thread
« Reply #5985 on: September 16, 2022, 04:19:59 PM »
Try clearing your cache

Offline Yo ssi

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Aug 2019
  • Posts: 5257
  • Total likes: 1862
  • DansDeals.com Hat Tips 53
  • Gender: Male
    • View Profile
Re: Computer Troubleshooting/Help Master Thread
« Reply #5986 on: September 16, 2022, 04:25:02 PM »
_    ,
' )  /
 /  / __   _   _   o
(__/_(_)  /_)_/_)_<_
 //
(/

Offline JM

  • Dansdeals Gold Elite
  • ***
  • Join Date: Dec 2020
  • Posts: 142
  • Total likes: 35
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Computer Troubleshooting/Help Master Thread
« Reply #5987 on: September 16, 2022, 04:29:57 PM »
Yup BTDT



Very different issues. His issue has to do with his own connection or cache error. I.e. his computer is having trouble connecting to the server. Your issue is an issue with the server. It's connecting with the server it just doesn't know how to handle something properly - probably a bug in their code that isn't able to handle the mobile site. For your issue, try doing the setting that allows you to see the desktop site and see if that works

Offline Yo ssi

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Aug 2019
  • Posts: 5257
  • Total likes: 1862
  • DansDeals.com Hat Tips 53
  • Gender: Male
    • View Profile
Re: Computer Troubleshooting/Help Master Thread
« Reply #5988 on: September 16, 2022, 04:45:33 PM »
Very different issues. His issue has to do with his own connection or cache error. I.e. his computer is having trouble connecting to the server. Your issue is an issue with the server. It's connecting with the server it just doesn't know how to handle something properly - probably a bug in their code that isn't able to handle the mobile site. For your issue, try doing the setting that allows you to see the desktop site and see if that works
Don't think so, it works on other browsers and it works on chrome on other phones, just my phone is having the issue. (desktop site doesn't help)
_    ,
' )  /
 /  / __   _   _   o
(__/_(_)  /_)_/_)_<_
 //
(/

Online ExGingi

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: Nov 2015
  • Posts: 13573
  • Total likes: 5566
  • DansDeals.com Hat Tips 17
    • View Profile
  • Location: 770
  • Programs: בשורת הגאולה. From Exile to Redemption. GIYF. HakhelNation.com אותו היום כוהנים עומדים בגדרים ובפרצות וחצוצרות של זהב בידיהם תוקעים ומריעים ותוקעים, כל כהן שאין בידו חצוצרה אומרים דומה שאין כהן הוא 🎺
Re: Computer Troubleshooting/Help Master Thread
« Reply #5989 on: September 18, 2022, 02:39:04 PM »
Try clearing your cache

BTDT.

The interesting this is that it used to happen in Chrome only, I switched to Edge for those websites, and now that presents the same problem, and now I'm on to Opera.
I've been waiting over 5 years with bated breath for someone to say that!
-- Dan

Offline Yo ssi

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Aug 2019
  • Posts: 5257
  • Total likes: 1862
  • DansDeals.com Hat Tips 53
  • Gender: Male
    • View Profile
Re: Computer Troubleshooting/Help Master Thread
« Reply #5990 on: September 19, 2022, 11:20:51 AM »
BTDT.

The interesting this is that it used to happen in Chrome only, I switched to Edge for those websites, and now that presents the same problem, and now I'm on to Opera.
Next up: Tor
_    ,
' )  /
 /  / __   _   _   o
(__/_(_)  /_)_/_)_<_
 //
(/

Online Moshe Green

  • Dansdeals Platinum Elite
  • ****
  • Join Date: Dec 2021
  • Posts: 398
  • Total likes: 286
  • DansDeals.com Hat Tips 1
  • Gender: Male
    • View Profile
  • Location: Israel
Re: Computer Troubleshooting/Help Master Thread
« Reply #5991 on: September 19, 2022, 11:57:18 AM »
Next up: Tor
or internet explorer - good stuff ;D

Online ExGingi

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: Nov 2015
  • Posts: 13573
  • Total likes: 5566
  • DansDeals.com Hat Tips 17
    • View Profile
  • Location: 770
  • Programs: בשורת הגאולה. From Exile to Redemption. GIYF. HakhelNation.com אותו היום כוהנים עומדים בגדרים ובפרצות וחצוצרות של זהב בידיהם תוקעים ומריעים ותוקעים, כל כהן שאין בידו חצוצרה אומרים דומה שאין כהן הוא 🎺
Re: Computer Troubleshooting/Help Master Thread
« Reply #5992 on: September 19, 2022, 05:33:08 PM »
Next up: Tor

I am not looking for any other browsers. I want to get the problem fixed. I also notice latency on videos recently, even though speed tests show a decent 80mbs speed.
I've been waiting over 5 years with bated breath for someone to say that!
-- Dan

Offline JM

  • Dansdeals Gold Elite
  • ***
  • Join Date: Dec 2020
  • Posts: 142
  • Total likes: 35
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Computer Troubleshooting/Help Master Thread
« Reply #5993 on: September 19, 2022, 08:06:08 PM »
I am not looking for any other browsers. I want to get the problem fixed. I also notice latency on videos recently, even though speed tests show a decent 80mbs speed.

Do you have a filter on your computer? Can you try using a different dns server?

Offline Yisroel Tech

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Dec 2015
  • Posts: 1997
  • Total likes: 297
  • DansDeals.com Hat Tips 2
  • Gender: Male
    • View Profile
  • Location: Monsey, NY
Re: Computer Troubleshooting/Help Master Thread
« Reply #5994 on: September 19, 2022, 08:50:05 PM »
I am not looking for any other browsers. I want to get the problem fixed. I also notice latency on videos recently, even though speed tests show a decent 80mbs speed.
Tried disabling all extensions? A new browser profile?

Offline avadah

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Sep 2012
  • Posts: 2305
  • Total likes: 21
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: Jerusalem
Re: Computer Troubleshooting/Help Master Thread
« Reply #5995 on: November 14, 2022, 10:10:16 PM »
Hi
I'm trying to copy folders from an external hard drive onto my laptop. When I copy it over the folder icon that I copy it over to has a small x on it and when i open it in the status column it has a sync icon. What does that mean?

Offline Yisroel Tech

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Dec 2015
  • Posts: 1997
  • Total likes: 297
  • DansDeals.com Hat Tips 2
  • Gender: Male
    • View Profile
  • Location: Monsey, NY
Re: Computer Troubleshooting/Help Master Thread
« Reply #5996 on: November 14, 2022, 10:33:51 PM »
Hi
I'm trying to copy folders from an external hard drive onto my laptop. When I copy it over the folder icon that I copy it over to has a small x on it and when i open it in the status column it has a sync icon. What does that mean?
Possible a screenshot?

Perhaps you're syncing to some cloud storage like OneDrive, Dropbox, or Google drive.

Offline avadah

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Sep 2012
  • Posts: 2305
  • Total likes: 21
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: Jerusalem
Re: Computer Troubleshooting/Help Master Thread
« Reply #5997 on: November 14, 2022, 11:32:19 PM »
It happens when i drag the folder to a new location and when i copy and paste.


Offline Yisroel Tech

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Dec 2015
  • Posts: 1997
  • Total likes: 297
  • DansDeals.com Hat Tips 2
  • Gender: Male
    • View Profile
  • Location: Monsey, NY
Re: Computer Troubleshooting/Help Master Thread
« Reply #5998 on: November 14, 2022, 11:45:46 PM »
It happens when i drag the folder to a new location and when i copy and paste.

Indeed OneDrive syncing.

You're signed into OneDrive? Check the OneDrive icon in the system tray what the syncing status is.

Sometimes the sync files because of unsupported folder names. Try to rename the folder to something simple to see if it helps.

Offline avadah

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Sep 2012
  • Posts: 2305
  • Total likes: 21
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: Jerusalem
Re: Computer Troubleshooting/Help Master Thread
« Reply #5999 on: November 15, 2022, 09:39:46 PM »
Indeed OneDrive syncing.

You're signed into OneDrive? Check the OneDrive icon in the system tray what the syncing status is.

Sometimes the sync files because of unsupported folder names. Try to rename the folder to something simple to see if it helps.
I don't know. I'm completely unfamiliar with onedrive. How can I copy it onto my computer and not the cloud?