Topic Wiki

Issue with a flight to/from an EU country, make sure to check this link: http://europa.eu/youreurope/citizens/travel/passenger-rights/air/index_en.htm

Please post contact info for each airline:
AA-
Alitalia-
Airfrance-
Delta-
ElAl-
Iberia-
Lufthansa-
United-
WOW-



Author Topic: Airline Compensation Master Thread  (Read 1201610 times)

Offline TBD

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Nov 2014
  • Posts: 1348
  • Total likes: 214
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: United States
Re: Airline Compensation Master Thread
« Reply #5380 on: October 09, 2023, 03:58:19 PM »
Are cancelled flights leaving TLV eligible for any compensation? I assume not because of war but checking just in case
But Travel Insurance, even though some have a war exclusion, some do cover for terrorism cancellations and I think this should be covered, however it's not for compensation only for expenses incurred

Offline 159dallas

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Dec 2013
  • Posts: 1099
  • Total likes: 55
  • DansDeals.com Hat Tips 9
  • Gender: Male
    • View Profile
  • Location: New Jersey
  • Programs: IHG Platinum Premier, Hertz PC, Enterprise EE
Re: Airline Compensation Master Thread
« Reply #5381 on: October 10, 2023, 02:09:54 PM »
Airline: American
Flight: EWR-DFW
Class: Economy (Award)
Incident: The bathroom was disgusting (not to mention it was the first flight of the day for the aircraft)
Compensation: 5000 AA Miles

Offline Tzvi687

  • Dansdeals Gold Elite
  • ***
  • Join Date: Jul 2021
  • Posts: 152
  • Total likes: 26
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: Lkwd/jrslm
  • Programs: UA silver,HH Diamand ,Hertz pc,National ee,
Re: Airline Compensation Master Thread
« Reply #5382 on: October 11, 2023, 07:02:17 PM »
United cancelled my outbound from Israel.
They couldn’t rebook this week so bought my own flights out.
Was booked CSR.
How much can I expect from UA?
Anything i can get from chase?

Offline SHL

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: May 2023
  • Posts: 660
  • Total likes: 141
  • DansDeals.com Hat Tips 2
    • View Profile
  • Location: Israel
Re: Airline Compensation Master Thread
« Reply #5383 on: October 11, 2023, 07:09:02 PM »
United cancelled my outbound from Israel.
They couldn’t rebook this week so bought my own flights out.
Was booked CSR.
How much can I expect from UA?
Anything i can get from chase?
War was declared they are not liable for any compensation
Refund yes

Offline Tzvi687

  • Dansdeals Gold Elite
  • ***
  • Join Date: Jul 2021
  • Posts: 152
  • Total likes: 26
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: Lkwd/jrslm
  • Programs: UA silver,HH Diamand ,Hertz pc,National ee,
Re: Airline Compensation Master Thread
« Reply #5384 on: October 11, 2023, 08:12:13 PM »
War was declared they are not liable for any compensation
Refund yes
Refund how much? Half or ticket price?

Offline DealJew

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Jan 2022
  • Posts: 715
  • Total likes: 54
  • DansDeals.com Hat Tips 0
    • View Profile
  • Programs: United Premier Silver, Star Alliance Gold, Hertz Presidents Circle, Marriott Gold Elite
Re: Airline Compensation Master Thread
« Reply #5385 on: October 11, 2023, 09:23:46 PM »
Refund how much? Half or ticket price?
The price you paid for your united ticket
PM me for airline compensation help. Your case is not lost!

Offline DealJew

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Jan 2022
  • Posts: 715
  • Total likes: 54
  • DansDeals.com Hat Tips 0
    • View Profile
  • Programs: United Premier Silver, Star Alliance Gold, Hertz Presidents Circle, Marriott Gold Elite
Re: Airline Compensation Master Thread
« Reply #5386 on: October 12, 2023, 02:19:45 PM »
Is ELAL giving refunds for flights this week or only vouchers being that they are operating as schedueled...
PM me for airline compensation help. Your case is not lost!

Offline yahaatim

  • Dansdeals Silver Elite
  • **
  • Join Date: May 2023
  • Posts: 70
  • Total likes: 15
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: usa
Re: Airline Compensation Master Thread
« Reply #5387 on: October 12, 2023, 04:06:38 PM »
filed with airline and submitted a form with regulatory body of Greece. how long should i expect to wait on this one.
does it make a difference if i booked the flight through a third party travel agency (KIWI.com)?
i filed over a month ago with the greece regulatory body. Still no reponse. should i reach out again or these things take a while?

Offline jcgldr

  • Dansdeals Bronze Elite
  • *
  • Join Date: Apr 2015
  • Posts: 34
  • Total likes: 4
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Airline Compensation Master Thread
« Reply #5388 on: October 14, 2023, 10:39:42 PM »
I'm not sure which thread to post this
My flight from Israel got canceled and I had to book new flights for over 7k is there any coverage on that by chase saphire travel insurance (which i booked the originalticket)?

Online yochai

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Feb 2015
  • Posts: 2237
  • Total likes: 374
  • DansDeals.com Hat Tips 8
  • Gender: Male
    • View Profile
  • Location: Jacksonville, FL
Re: Airline Compensation Master Thread
« Reply #5389 on: October 15, 2023, 12:17:35 AM »
I'm not sure which thread to post this
My flight from Israel got canceled and I had to book new flights for over 7k is there any coverage on that by chase saphire travel insurance (which i booked the originalticket)?
Unfortunately no coverage for alternative travel. Especially if it’s due to an unexpected war.

Offline TBD

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Nov 2014
  • Posts: 1348
  • Total likes: 214
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: United States
Re: Airline Compensation Master Thread
« Reply #5390 on: October 15, 2023, 03:37:39 AM »
Unfortunately no coverage for alternative travel. Especially if it’s due to an unexpected war.
Terrorism is covered, however it seems that alternate travel is not covered, only by Amex

Online yochai

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Feb 2015
  • Posts: 2237
  • Total likes: 374
  • DansDeals.com Hat Tips 8
  • Gender: Male
    • View Profile
  • Location: Jacksonville, FL
Re: Airline Compensation Master Thread
« Reply #5391 on: October 15, 2023, 04:13:28 AM »
Terrorism is covered, however it seems that alternate travel is not covered, only by Amex
Good to know Amex covers. I once learnt the hard way that Chase doesn’t.

Offline yelped

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: Mar 2015
  • Posts: 12039
  • Total likes: 4573
  • DansDeals.com Hat Tips 43
    • View Profile
Re: Airline Compensation Master Thread
« Reply #5392 on: October 15, 2023, 09:06:12 AM »
Good to know Amex covers. I once learnt the hard way that Chase doesn’t.
Pretty sure most paid insurances cover.

Offline lover of truth

  • Dansdeals Gold Elite
  • ***
  • Join Date: Feb 2022
  • Posts: 203
  • Total likes: 76
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: LOS ANGELES
  • Programs: ly matmid gold, fish grill platinum,
Re: Airline Compensation Master Thread
« Reply #5393 on: October 15, 2023, 08:38:53 PM »
landed in israel and airline did not load my bags (i checked 1 hour before, on time)
they claim since i am resident of israel i recieve no compensation is this true?

Offline yessory

  • Dansdeals Silver Elite
  • **
  • Join Date: Jun 2011
  • Posts: 80
  • Total likes: 6
  • DansDeals.com Hat Tips 1
    • View Profile
Re: Airline Compensation Master Thread
« Reply #5394 on: October 15, 2023, 10:59:25 PM »
The price you paid for your united ticket
Or only partial if Half flown.

Offline joetrader

  • DansDeals Copper Elite
  • *
  • Join Date: Dec 2013
  • Posts: 8
  • Total likes: 1
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: brooklyn
Re: Airline Compensation Master Thread
« Reply #5395 on: October 16, 2023, 08:57:55 AM »
Turkish says the only refunding half

Offline yfr bachur

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Sep 2018
  • Posts: 1425
  • Total likes: 1622
  • DansDeals.com Hat Tips 2
  • Gender: Male
    • View Profile
  • Location: Yerusholayim -> נחליאל
Re: Airline Compensation Master Thread
« Reply #5396 on: October 16, 2023, 10:16:23 AM »
landed in israel and airline did not load my bags (i checked 1 hour before, on time)
they claim since i am resident of israel i recieve no compensation is this true?

In the airport, or after you claimed?
Most airlines try to get out of paying based on the assumption that if your at home - you dont need essentials...
If you can explain why the delayed baggage did have essentials that you need (like a suit, breast pump or the like)... you should have a chance

Offline DealJew

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Jan 2022
  • Posts: 715
  • Total likes: 54
  • DansDeals.com Hat Tips 0
    • View Profile
  • Programs: United Premier Silver, Star Alliance Gold, Hertz Presidents Circle, Marriott Gold Elite
Re: Airline Compensation Master Thread
« Reply #5397 on: October 16, 2023, 02:49:13 PM »
landed in israel and airline did not load my bags (i checked 1 hour before, on time)
they claim since i am resident of israel i recieve no compensation is this true?
not true… was this elal?
PM me for airline compensation help. Your case is not lost!

Offline yudel

  • Dansdeals Platinum Elite
  • ****
  • Join Date: Sep 2008
  • Posts: 420
  • Total likes: 0
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
Re: Airline Compensation Master Thread
« Reply #5398 on: October 16, 2023, 03:48:49 PM »
CSR is usually the acronym for Chase Sapphire Reserve which would be the CC not the airline.
 ETA: but I assume you meant Customer Service Representative.
correct I meant Customer Service Rep...Couldn't understand what was unclear :)

Offline Joshd2

  • DansDeals Copper Elite
  • *
  • Join Date: Mar 2016
  • Posts: 2
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: 5 Towns
Re: Airline Compensation Master Thread
« Reply #5399 on: October 16, 2023, 04:32:08 PM »
Does anyone have a contact who can help with getting more compensation from Turkish Airlines than what they initially offered?