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Author Topic: Airline Compensation Master Thread  (Read 1131551 times)

Offline lubaby

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Re: Airline Compensation Master Thread
« Reply #2700 on: August 15, 2016, 08:11:23 AM »
My sister just got an email saying that her flight is changed from 9.30 pm to next day 9.30 am. Flying EWR to LHR.
Is there anything to do regarding getting her on this flight. Also,  if not is it possible to get her upgraded?
It's American Airlines
When is the flight? Was just her seat delayed or was there a schedule change canceling a whole flight?

Get on the phone with them and tell them she really needs to be in London by a certain time (hence the booking made) and see if they can accommodate on any of their (or their partners) other flights.

Offline chinagel

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Re: Airline Compensation Master Thread
« Reply #2701 on: August 19, 2016, 09:32:13 AM »
my dca to tlv flight had the dca to jfk leg cancelled when i was in dca already. i told them i would just pick it up in jfk which i did.  today i got 2x200 vouchers (2 tickets). should i leave it at that or go for more?

Offline emak

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Re: Airline Compensation Master Thread
« Reply #2702 on: August 19, 2016, 10:42:50 AM »
That was their official compensation offer, so doubt it's worth trying for more.

Offline chinagel

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Re: Airline Compensation Master Thread
« Reply #2703 on: August 19, 2016, 10:56:44 AM »
That was their official compensation offer, so doubt it's worth trying for more.
why does that mean i cant get more out of them? my flight was cancelled and i drove dc to jfk

Offline Saver

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Re: Airline Compensation Master Thread
« Reply #2704 on: August 19, 2016, 11:11:15 AM »
Hi! I really need advice here.  My daughter was coming from Israel on Azberbajain Airlines and had a different airlines that we booked (not connected to the first airline and not in the record).  Instead of her leaving Wed. night and going through Baku the airline detained after a very hard ordeal and shlep without normal food the whole flight and it changed planes in Turkey and arrived three hours before Shabbos. Initially, she was supposed to arrive Thursday morning to jfk and go to Colorado six hours later.  She ended up missing Shabbos of the Bar mitzvah and we lost her ticket from NY to Colorado (as it wasn't their fault she missed the plane) Her flight on Sunday was delayed for a different reason and she came in to CO after the Bar mitzvah of Shabbos and Sunday. This was booked by Chase Saphire. She needed extra taxis and a place to stay for Shabbos etc.

Any advice? Any recourse? Is there anyone who fights these type of things that would like to do this for commission? We wrote Azberbajan airlines with no response and it is already a month. Supposedly it says in Israeli rules that an airline who detains more than nine hours has to pay compensation.

Please advise!

Offline Saver

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Re: Airline Compensation Master Thread
« Reply #2705 on: August 19, 2016, 11:12:01 AM »
This was booked on Priceline.

Offline lubaby

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Re: Airline Compensation Master Thread
« Reply #2706 on: August 19, 2016, 11:31:31 AM »
To start, call Chase and open a claim.

Offline Saver

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Re: Airline Compensation Master Thread
« Reply #2707 on: August 19, 2016, 12:13:58 PM »
great! I did that.
Any other suggestions?
What would you do?

There is something in Israeli law about not detaining an airline more than 8 hours.  Is there a way to complain internationally? or to Israel?

Offline lubaby

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Re: Airline Compensation Master Thread
« Reply #2708 on: August 19, 2016, 12:16:09 PM »
great! I did that.
Any other suggestions?
What would you do?

There is something in Israeli law about not detaining an airline more than 8 hours.  Is there a way to complain internationally? or to Israel?
http://www.haaretz.com/israel-news/business/a-new-israeli-law-that-makes-airlines-compensate-passengers-for-changing-flight-times-1.458900

http://eng.rotbaumlaw.com/2013/12/flight-delays/

Offline Saver

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Re: Airline Compensation Master Thread
« Reply #2709 on: August 19, 2016, 12:59:22 PM »
Thanks so much! that was very helpful!
I will iyh keep you posted.

Offline bb1836

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Re: Airline Compensation Master Thread
« Reply #2710 on: August 21, 2016, 06:58:47 PM »
is there a number for AA that i can call directly to try and get compensation instead of filling our their form online?
As @davidmal says: "Likes" feed the family

Offline EJB

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Re: Airline Compensation Master Thread
« Reply #2711 on: August 21, 2016, 07:40:25 PM »
is there a number for AA that i can call directly to try and get compensation instead of filling our their form online?

Not really. Agents have some authority to give compensation, but not much, and they'll almost always direct you to the form. Annoying, but it's been that way for 2 years.

Offline bb1836

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Re: Airline Compensation Master Thread
« Reply #2712 on: August 21, 2016, 08:28:24 PM »
Not really. Agents have some authority to give compensation, but not much, and they'll almost always direct you to the form. Annoying, but it's been that way for 2 years.
think its worth my time? (domestic flight-delayed flight that caused missed connection, twice)
As @davidmal says: "Likes" feed the family

Offline EJB

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Re: Airline Compensation Master Thread
« Reply #2713 on: August 21, 2016, 08:29:07 PM »
think its worth my time? (domestic flight-delayed flight that caused missed connection, twice)
Fill online form IMO. I'm assuming not weather related.

Offline bb1836

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Re: Airline Compensation Master Thread
« Reply #2714 on: August 21, 2016, 08:29:51 PM »
Fill online form IMO. I'm assuming not weather related.
no, k thx
As @davidmal says: "Likes" feed the family

Offline ckmk47

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Re: Airline Compensation Master Thread
« Reply #2715 on: August 24, 2016, 12:36:36 AM »
Jet Blue weather related 4 hour delay.
no compensation?
My favorite cause: cssy.org

Online mochjas

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Re: Airline Compensation Master Thread
« Reply #2716 on: August 24, 2016, 06:59:03 AM »
Jet Blue weather related 4 hour delay.
no compensation?
no compensation for weather delays

Offline EJB

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Re: Airline Compensation Master Thread
« Reply #2717 on: August 24, 2016, 09:30:44 AM »
EY F missing KSML
what can I expect and should I ask at the airport or once I get home?

Online yelped

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Re: Airline Compensation Master Thread
« Reply #2718 on: August 24, 2016, 10:45:03 AM »
Jet Blue weather related 4 hour delay.
no compensation?
Unless it's mechanical as well. I. E. Like I had once when there was storms and they were waiting for equipment change that would be able to fly over the storm.

Offline dovidb

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Re: Airline Compensation Master Thread
« Reply #2719 on: August 24, 2016, 11:07:48 AM »
Jet Blue weather related 4 hour delay.
no compensation?

no compensation for weather delays
Jet blue is ymmv with weather delays it's worth a try