Airline Compensation Master Thread

[DealJew]

What's the best way to request compensation from Air Canada, online or by calling?

Online

[lubaby]

What's the best way to request compensation from Air Canada, online or by calling?

Generally speaking, if there’s an option for online and calling, calling will just have you wait on hold for an agent to fill out that same online form for you.

[Dr Moose]

I had a UA flight from IAD to EWR on June 26, it was delayed repeatedly until eventually being cancelled. I have a screenshot from United app showing it's been delayed 21.5 hours. I never got the email about the 30k and when I reached out to them on Twitter about it, they advised me to contact their regular Customer Care team.

The itinerary was the final leg of a longer itinerary and it's possible I hadn't checked in with UA because I saw it was constantly being delayed and proactively made alternative arrangements to just make the drive. That's the only reason I can think why they're not giving me the 30k compensation.

[DealJew]

I had a UA flight from IAD to EWR on June 26, it was delayed repeatedly until eventually being cancelled. I have a screenshot from United app showing it's been delayed 21.5 hours. I never got the email about the 30k and when I reached out to them on Twitter about it, they advised me to contact their regular Customer Care team.

The itinerary was the final leg of a longer itinerary and it's possible I hadn't checked in with UA because I saw it was constantly being delayed and proactively made alternative arrangements to just make the drive. That's the only reason I can think why they're not giving me the 30k compensation.

email customer care and they’ll give it to you

[MeirS]

email customer care and they’ll give it to you

What's their email address?

[Danlover111]

What's their email address?

customercare@united.com

[mevinyavin]

Sigh... This guy is obviously not a DDFer, or he would know it is better to stay on the plane and demand (sizable) compensation rather than inconvenience an entire plane full of passengers. And also because he is a selfish idiot, which we don't have here.
https://www.secretflying.com/posts/united-flight-diverted-after-business-class-passenger-throws-tantrum-over-meal-choice/

[ckmk47]

Sigh... This guy is obviously not a DDFer, or he would know it is better to stay on the plane and demand (sizable) compensation rather than inconvenience an entire plane full of passengers. And also because he is a selfish idiot, which we don't have here.
https://www.secretflying.com/posts/united-flight-diverted-after-business-class-passenger-throws-tantrum-over-meal-choice/

"Occasionally, business class passengers sat towards the back of the cabin miss out on a certain meal option as those sat ahead reserve them all."  Not usually a problem for the kosher traveler.

[SHL]

"Occasionally, business class passengers sat towards the back of the cabin miss out on a certain meal option as those sat ahead reserve them all."  Not usually a problem for the kosher traveler.

Not so true
Us airlines take everyone's orders by asking for first and second choice before starting service and have a specific hierarchy they are supposed to follow

[Dr Moose]

email customer care and they’ll give it to you

They responded with a $300 voucher instead.

[DealJew]

They responded with a $300 voucher instead.

That's Good!

[MeirS]

customercare@united.com

Any idea what's better for a complaint of more than 1,000 characters? As a PDF attachment on United.com/feedback or as an e-mail to customercare@united.com?

[Darth1]

Had a flight DTW-ATL-TLV. DTW-ATL was delayed causing a missed connection. Ended up taking ATL-MUC-TLV. Final arrival time was 7 hours after scheduled arrival time. What compensation is entitled?

[SHL]

Had a flight DTW-ATL-TLV. DTW-ATL was delayed causing a missed connection. Ended up taking ATL-MUC-TLV. Final arrival time was 7 hours after scheduled arrival time. What compensation is entitled?

None
Can't hurt to try asking though
They are required to provide you with meals and phone calls under Israeli law if they didn't provide try fighting

[yfr bachur]

Any recent data points on Elal compensation practices for delayed baggage?

[MeirS]

Any idea what's better for a complaint of more than 1,000 characters? As a PDF attachment on United.com/feedback or as an e-mail to customercare@united.com?

Bump

[DealJew]

Any idea what's better for a complaint of more than 1,000 characters? As a PDF attachment on United.com/feedback or as an e-mail to customercare@united.com?

What exactly is the difference?

[DealJew]

Any recent data points on Elal compensation practices for delayed baggage?

They reimburse but it takes time

[Spoon]

LY27 TLV-EWR was delayed and landed 7 hrs late(as usual).


Any compensation possible? Or out of luck because it wasn't 8 hrs

[DealJew]

LY27 TLV-EWR was delayed and landed 7 hrs late(as usual).


Any compensation possible? Or out of luck because it wasn't 8 hrs

Not by law